Terms of Use

Effective Date: August 1, 2026 Company: Better Business Company, Inc. d/b/a Trust2Connect Website ("Website"): https://trust2connect.ai

These Terms of Use (the "Terms") govern access to and use of the Website, platform, applications, products, content, tools, and related services made available by Trust2Connect (the "Company," "we," "us," or "our"). By accessing or using the Website or any Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Website or Services.

Table of Contents

1. Introduction and Acceptance of Terms.

These Terms form a binding legal agreement between you and the Company regarding your use of the Website and any related Services. Your use of the Website, creation of an account, purchase of Services, clicking to accept, or continued access after notice of updated Terms constitutes acceptance of these Terms.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, and "you" includes both you and that entity. If you do not have such authority, or if you do not agree to these Terms, you may not use the Services.

2. Eligibility and Authority.

You may use the Website and Services only if you are legally capable of entering into a binding contract under applicable law. Unless otherwise expressly permitted by the Company in writing, the Services are not intended for individuals under 18 years of age.

You may not use the Services if you are barred from doing so under applicable law, are located in a prohibited jurisdiction, or are acting on behalf of a person or entity subject to sanctions or other legal restrictions. The Company may limit availability of the Website or Services by geography, industry, or legal status at any time.

3. Accounts and Security.

Certain features may require you to create an account. You agree to provide accurate, current, and complete information, to keep that information updated, and to ensure that all account credentials are kept confidential.

You are responsible for all activities that occur under your account, whether or not authorized by you, unless prohibited by law. You must notify the Company promptly of any suspected unauthorized access, credential compromise, or security incident involving your account. The Company may suspend or disable any account that appears compromised, inaccurate, misleading, or in violation of these Terms.

4. Description of Services and License Grant.

The Website may provide information, software, tools, analytics, hosted services, applications, APIs, content, communications functionality, and other digital offerings determined by the Company from time to time (the "Services"). The Company may modify, enhance, replace, restrict, or discontinue any part of the Services at its discretion, with or without notice except where notice is required by law or contract.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal, lawful, and authorized purposes. Except as expressly stated in these Terms or a separate written agreement, no rights are granted to sell, resell, redistribute, reverse engineer, exploit, or commercially monetize the Services or any portion of the Website.

5. Fees, Billing, and Subscription Terms.

If the Company offers paid Services, you agree to pay all applicable fees, charges, taxes, and other amounts described on the Website, in an order form, or in a separate agreement. Fees may include one-time, recurring, usage-based, or overage charges, and all payments are non-refundable unless expressly stated otherwise in writing or required by law.

Subscriptions may renew automatically unless canceled in accordance with the applicable plan terms. You authorize the Company and its payment processors to charge your designated payment method for all amounts due, including renewal fees, applicable taxes, and fees resulting from excess usage. The Company may change pricing for future billing periods upon prior notice as required by law or contract.

6. Customer Data, Inputs, and Outputs.

As between the parties, you retain ownership of data, files, prompts, submissions, content, and other materials you submit to the Services ("Customer Data"), subject to the rights you grant in these Terms. You grant the Company a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, store, analyze, display, and otherwise use Customer Data as reasonably necessary to provide, maintain, secure, support, enforce, and improve the Services, and as otherwise described in the Privacy Policy or an applicable data-processing addendum.

If the Services include AI or automated features, "Inputs" means content you submit to such features and "Outputs" means content generated in response. You grant the Company a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, store, analyze, display, and otherwise use Inputs and Outputs. Unless otherwise stated in a separate written agreement, the Company retains all rights in the Services, models, software, and underlying technology, while you may use Outputs made available to you for lawful purposes subject to these Terms, third-party rights, and any product-specific limitations. Because machine-learning systems may generate similar results for multiple users, Outputs may not be unique.

The Company may use de-identified, aggregated, or anonymized data, including usage data and service telemetry, to operate, secure, improve, and analyze the Services, provided that such use does not identify you personally except as permitted by applicable law and the Company's privacy documentation. If the Company intends to use private or confidential user-submitted content to train internal or third-party AI models, the Terms and related privacy disclosures should state clearly whether that use is opt-in, opt-out, or prohibited.

7. Company Intellectual Property.

The Website, Services, software, documentation, interfaces, designs, text, graphics, logos, trade names, trademarks, service marks, audiovisual materials, compilations, and all related intellectual property rights are and will remain the exclusive property of the Company and its licensors. Except for the limited access rights expressly granted in these Terms, no license or ownership interest is transferred to you.

You may not copy, modify, distribute, create derivative works from, publicly display, publicly perform, republish, scrape, frame, mirror, download in bulk, or otherwise exploit Company materials except as expressly permitted in writing. Any unauthorized use of the Website or Services may violate intellectual-property, contract, and other laws.

8. Acceptable Use and Prohibited Conduct.

You may use the Website and Services only in compliance with these Terms and applicable law. You may not use the Services to engage in unlawful, fraudulent, deceptive, abusive, defamatory, harassing, discriminatory, infringing, or otherwise harmful conduct, or to transmit malware, spam, phishing content, credential attacks, or other malicious or unauthorized material.

Without limiting the foregoing, you may not: (a) interfere with or disrupt the integrity or performance of the Website; (b) attempt to gain unauthorized access to systems or data; (c) bypass rate limits, access controls, or security features; (d) use the Services to violate third-party rights or privacy obligations; (e) use the Services in a way that imposes an unreasonable load on Company infrastructure; or (f) use the Services for any prohibited high-risk, regulated, or safety-critical purpose without the Company's express written approval.

9. Artificial Intelligence and Automated Access Restrictions.

You may not use any automated means, including bots, scrapers, crawlers, spiders, scripts, agents, or similar technologies, to access, monitor, copy, extract, harvest, or index any part of the Website or Services except through the Company's expressly authorized APIs or written permission. Any attempt to use Website content, data, models, or outputs to create, train, fine-tune, validate, benchmark, or improve any artificial intelligence, machine-learning, or competing service without the Company's prior written consent is prohibited and constitutes a material breach of these Terms.

If the Website permits user submissions or interactive content, you represent and warrant that any submitted materials comply with these Terms and applicable law. Where appropriate for the Company's business model, the Company may prohibit or limit AI-generated submissions, require disclosure of synthetic content, deploy AI-detection or abuse-prevention tools, and remove content reasonably believed to violate these restrictions.

10. Privacy, Security, and Data Processing.

Your use of the Services is also subject to the Company's Privacy Policy and, where applicable, any Data Processing Addendum, Cookie Policy, or security documentation incorporated by reference. Those documents describe how the Company collects, uses, stores, shares, protects, and otherwise processes personal data and other information.

The Company may implement administrative, technical, and physical safeguards designed to protect the Services and data processed through them. However, no internet-based service is fully secure, and the Company cannot guarantee that the Services will be uninterrupted, secure, or free from unauthorized access, loss, corruption, or alteration.

You are responsible for determining whether the Services are appropriate for your intended use and for refraining from submitting data that is subject to heightened legal or contractual restrictions unless the Company has expressly agreed in writing to handle such data.

11. Data Evaluation Terms.

The following Data Evaluation Terms apply only when the Company provides testing data, test results, or related confidential materials ("Restricted Testing Data") to a party for evaluation under a separate written data evaluation agreement, test description, pilot, proof-of-concept, diligence process, or similar written arrangement between the parties (each, a "Data Evaluation Agreement"). If the parties have entered into a Data Evaluation Agreement, that Data Evaluation Agreement will control and govern the evaluation relationship and will prevail over these Terms to the extent of any conflict or inconsistency. If no Data Evaluation Agreement applies, then this Section 11 will govern the evaluation relationship, and, in the event of any conflict between this Section 11 and the generally applicable provisions of these Terms, this Section 11 will control solely with respect to the applicable data evaluation relationship.

11.1 Purpose and Use Restrictions

Restricted Testing Data may be used solely for the limited purpose of evaluating a potential transaction, commercial relationship, use case, or other opportunity expressly described in the applicable Data Evaluation Agreement and negotiating a resulting definitive agreement, if any. Except as expressly authorized in writing by the Company, the receiving party may not use Restricted Testing Data for any other purpose, including copying or retaining it except as operationally necessary for the permitted evaluation, combining it with the receiving party's or a third party's datasets except to the limited extent needed for the evaluation, analyzing it outside the defined use case, placing it into production systems or aggregated databases in a manner that prevents source tracing and deletion, licensing, selling, marketing, disclosing, modifying, enhancing, reverse engineering, decompiling, or otherwise exploiting the Restricted Testing Data.

11.2 Confidentiality

For purposes of this Section 11, "Confidential Information" includes the existence and terms of the Data Evaluation Agreement, Restricted Testing Data, related analyses and test results, pricing and service information, business discussions, observations made during on-site visits, and other nonpublic information disclosed by or on behalf of the Company in connection with the evaluation. All Confidential Information remains the property of the Company or its licensors, and the receiving party shall hold it in strict confidence, use it only for the permitted evaluation purpose, and disclose it only to its affiliates, employees, contractors, accountants, attorneys, and advisers with a need to know and who are bound by confidentiality obligations at least as protective as those in this Section 11; the receiving party remains responsible for their compliance.

The confidentiality obligations in this Section 11 do not apply to information that the receiving party can demonstrate: (a) was lawfully received from a third party without restriction; (b) was already known to the receiving party without breach of any obligation of confidentiality before disclosure; or (c) was independently developed without use of the Company's Confidential Information. If the receiving party is required by law, legal process, or a regulator to disclose Confidential Information, it shall, unless legally prohibited, provide prompt notice to the Company so the Company may seek a protective order or other remedy, disclose only the portion legally required, and use reasonable efforts to obtain confidential treatment.

The receiving party shall not use any non-public personal information contained in Restricted Testing Data in any manner prohibited by applicable law, including Title V of the Gramm-Leach-Bliley Act where applicable. To the extent applicable privacy laws characterize the receiving party as a contractor, service provider, or processor with respect to Restricted Testing Data, the receiving party shall comply with those obligations, shall not sell or share personal information except as permitted by law and the Data Evaluation Agreement, shall reasonably assist the Company with data subject requests relating to the evaluation data, and shall promptly notify the Company if it determines that it can no longer meet those obligations.

The confidentiality obligations in this Section 11 survive termination of the applicable Data Evaluation Agreement for so long as Confidential Information remains a trade secret under applicable law and, for all other Confidential Information, for the longer of two years after termination or any longer period required by applicable law or a separate written agreement. Because unauthorized use or disclosure of Confidential Information may cause irreparable harm, the Company may seek injunctive or equitable relief, in addition to any other remedies available at law or in equity, without the necessity of posting bond to the extent permitted by law.

11.3 Security and Incident Response

The receiving party shall implement and maintain an information security program with administrative, technical, and physical safeguards reasonably designed to protect the security, confidentiality, and integrity of Restricted Testing Data, to guard against anticipated threats or hazards, to prevent unauthorized access, use, or disclosure, and to provide for secure disposal or deletion when required. Without limiting the foregoing, the receiving party shall maintain appropriate access controls, network security protections, logging and monitoring, incident response procedures, and periodic security testing and reviews consistent with applicable law and commercially reasonable industry standards.

The receiving party shall promptly notify the Company upon discovery of any unauthorized access to, acquisition of, use of, or disclosure of Restricted Testing Data or other Confidential Information, or any breach of this Section 11, and shall cooperate reasonably with the Company to investigate, contain, remediate, and prevent further unauthorized use or disclosure.

If the Company provides or incorporates separate security addenda, partner security requirements, or written security policies applicable to a data evaluation, those materials are incorporated by reference into the applicable Data Evaluation Agreement to the extent expressly identified by the Company in writing.

11.4 Compliance, Audit, and Return or Deletion

The receiving party represents and warrants that its collection, access, use, storage, transfer, disposal, and disclosure of Restricted Testing Data will comply with applicable law and this Section 11. Upon expiration or termination of the applicable Data Evaluation Agreement, or earlier upon the Company's written request, the receiving party shall immediately cease using the Restricted Testing Data and promptly return or securely delete it and all copies in its possession or control, except to the extent retention is required by applicable law; upon request, an authorized officer shall certify return or deletion in writing.

To the extent required by applicable law, regulation, or a separately executed Data Evaluation Agreement, the receiving party shall permit the Company, its regulators, or their authorized representatives to audit compliance with the data evaluation obligations applicable to the receiving party, subject to reasonable confidentiality, scope, security, and scheduling protections.

11.5 Relationship to Other Terms

Nothing in this Section 11 grants the receiving party any ownership right, license, or other interest in Restricted Testing Data or other Confidential Information except the limited right to use such materials for the expressly permitted evaluation purpose. Except as expressly modified by an applicable Data Evaluation Agreement or this Section 11, all other provisions of these Terms remain in full force and effect, including the Company's generally applicable disclaimers, limitations, dispute provisions, and miscellaneous terms; provided, however, that a separately executed definitive agreement between the parties that expressly supersedes the applicable evaluation arrangement will control to the extent of any conflict.

12. Third-Party Services and Links.

The Website may contain links to third-party websites, products, services, content, integrations, payment processors, analytics providers, or model providers. The Company does not control and is not responsible for the availability, accuracy, legality, security, or practices of third-party offerings, and your use of them is at your own risk and subject to the third party's terms and policies.

The Company may rely on third-party infrastructure or model providers to deliver portions of the Services and may change those providers from time to time. Unless otherwise expressly stated in a separate agreement, the Company is not liable for outages, delays, inaccuracies, or changes caused solely by third-party providers.

13. User Content and Feedback.

If you submit, post, upload, transmit, or otherwise make content available through the Website or Services, you represent and warrant that you own or control all rights necessary to do so and that such content does not violate these Terms, applicable law, or third-party rights. The Company may, but is not obligated to, review, monitor, remove, reject, or disable content at its discretion.

If you provide ideas, suggestions, enhancement requests, recommendations, or other feedback regarding the Services, you grant the Company a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use and exploit that feedback for any lawful purpose without obligation, compensation, or restriction, unless prohibited by a separate written agreement.

14. Term, Suspension, and Termination.

These Terms remain in effect for as long as you access or use the Website or Services, or until terminated in accordance with these Terms or a separate written agreement. The Company may suspend, restrict, or terminate your access immediately, with or without notice, if it reasonably believes you have violated these Terms, created legal exposure, failed to pay fees, posed a security risk, or misused the Services.

Upon termination, your right to access and use the Services will cease immediately, except as otherwise expressly provided in a separate agreement. The Company may delete or disable access to Customer Data following termination in accordance with its retention practices, legal obligations, and any applicable agreement, and certain provisions of these Terms will survive termination by their nature, including provisions relating to ownership, disclaimers, liability limitations, indemnity, disputes, and general terms.

15. Disclaimers.

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

If the Services include AI, automated decision-support, analytics, recommendations, summaries, classifications, or generative functionality, outputs may be inaccurate, incomplete, biased, outdated, offensive, non-unique, or unsuitable for a particular purpose. Outputs are provided for informational purposes only and are not legal, financial, tax, medical, employment, insurance, safety, or other professional advice. You are solely responsible for reviewing and independently validating any outputs before use or reliance.

16. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE, ARISING OUT OF OR RELATED TO THE WEBSITE, SERVICES, CONTENT, OUTPUTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO THE COMPANY FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100), IF NO FEES HAVE BEEN PAID. CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY.

17. Indemnification.

You agree to defend, indemnify, and hold harmless the Company and its affiliates, licensors, officers, directors, employees, agents, contractors, successors, and assigns from and against any claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the Website or Services; (b) your Customer Data, Inputs, or other submissions; (c) your breach of these Terms; (d) your violation of applicable law; or (e) your infringement or misappropriation of any third-party rights.

18. Changes to the Terms or Services.

The Company may update these Terms from time to time by posting revised Terms on the Website or by providing notice through the Services, email, or other reasonable means. Unless otherwise stated, revised Terms become effective upon posting or on the stated effective date, and your continued use of the Website or Services after that time constitutes acceptance of the revised Terms.

The Company may also change, suspend, or discontinue all or part of the Website or Services at any time. Where required by law or contract, the Company will provide advance notice of material adverse changes.

19. Governing Law and Dispute Resolution.

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, the Services, or the relationship of the parties, whether sounding in contract, tort, statute, fraud, misrepresentation, or any other legal theory, shall be governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, except to the extent superseded by applicable federal law.

19.1 Binding Arbitration

Except for claims that may be brought in small claims court and except for the Company's right to seek temporary, preliminary, or permanent injunctive or other equitable relief to protect its intellectual property, confidential information, systems, or security interests, all disputes shall be resolved by final and binding arbitration administered by [AAA/JAMS] under its [applicable] rules then in effect. The arbitration shall be conducted by one neutral arbitrator, seated in Delaware, in English, and judgment on the award may be entered in any court of competent jurisdiction.

19.2 Class and Collective Action Waiver

To the fullest extent permitted by law, the parties agree that any arbitration or proceeding shall be conducted only on an individual basis and not in a class, collective, representative, or private attorney general action. The arbitrator shall have no authority to consolidate claims or preside over any form of representative or class proceeding, except to the extent such waiver is found unenforceable as a matter of applicable law.

19.3 Arbitrator Authority

The arbitrator shall have exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, or formation of this arbitration provision, except that a court of competent jurisdiction shall decide whether the class action waiver is enforceable to the extent required by applicable law. The arbitrator may award any relief available in court, except as limited by this Agreement.

19.4 Fees and Costs

Each party shall bear its own attorneys' fees and costs unless the arbitrator awards otherwise under applicable law. The allocation of arbitration fees and costs shall be governed by the applicable arbitration rules, except that the Company will pay or advance any arbitration-specific fees to the extent required to make this clause enforceable under applicable law.

19.5 Confidentiality

The arbitration and all related filings, evidence, and awards shall be confidential to the fullest extent permitted by law, except as necessary to enforce or challenge the award or as otherwise required by law.

19.6 Severability

If any portion of this dispute resolution provision is found unenforceable, the remaining portions shall remain in effect to the maximum extent permitted by law.

20. Miscellaneous.

These Terms, together with any documents incorporated by reference and any applicable order forms or separate written agreements, constitute the entire agreement between you and the Company regarding the Website and Services and supersede all prior or contemporaneous understandings on that subject matter. If there is a conflict between these Terms and a separately executed written agreement, the separate written agreement will control to the extent of the conflict.

You may not assign or transfer these Terms without the Company's prior written consent, and any attempted assignment in violation of this sentence is void, except where prohibited by law. The Company may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. The Company's failure to enforce any provision is not a waiver of future enforcement. The parties are independent contractors, and these Terms do not create any agency, partnership, joint venture, fiduciary, or employment relationship. Force majeure events may excuse delays in performance to the extent permitted by law.

You agree to comply with all applicable export-control, sanctions, and re-export laws and regulations in connection with your use of the Services.

21. Contact Information.

Questions, notices, and legal communications regarding these Terms should be directed to:

Trust2Connect legal@trust2connect.ai